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MD Evolution – Dialog 4223 Professional
Services Reserved for Attendants
When your position’s general calls acceptance status is inactive,
this will also be indicated on your idle extension by the word
“disabled” displayed on the second line of the screen.
If you are the last (or only) attendant to sign off, the system auto-
matically changes from day mode to night mode.
Notes:
You are free to deactivate your position as attendant at any
time, even if it is not advisable when general calls are currently
being processed.
If a night call forward number is already defined, you may
save it by simply selecting the “CONFIRM” option. You may
modify or cancel it using the “MODIFY” or “NONIGHTST”
option.
When an attendant’s position is active, he/she will hear the
standard dial tone upon lifting the handset. The attendant
does not hear a voice message indicating the general calls
acceptance status, since this, obviously, would be too
annoying.
A digit may be displayed at the end of the first line of your
attendant position’s screen. Whether or not the service is
active, it will indicate the number of general calls currently
being processed. If it is flashing, this means that at least one
call is waiting to be processed. The purpose of this number
is to encourage you to activate your position, as the case
may dictate.
System General Call Forward
In relation to your facility’s connection to the ISDN network, your
specific rights as an attendant include the ability to program a
system general call forward.
This call forward is an immediate call forward that is directly
managed at the ISDN network level.
It is applicable to all incoming calls for your facility, which will system-
atically be directed to the external number that was defined. This
then includes both general calls as well as those received through
DID (Direct Inward Dialling), destined for internal users who now
may not be contacted at all.
FRI 20-APR 15:28 2
4 Callers AT 420 disabled
REDIAL CALLERS PICKUP NAME >