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Voice Mail Services
MD Evolution – Dialog 4223 Professional
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Voice Mail Services
Depending on its configuration, your facility may have an integrated
voice mail system, which may or may not be associated with an
automated attendant service.
If this is the case, you then have normal access to a personal mailbox.
You may then program your extension to forward your calls to this
mailbox when you do not answer, if you are busy, or if you are tem-
porarily absent.
According to the operating mode attributed to your mailbox, your
parties will simply be informed of your absence, and then you will
have the option of either leaving a voice message for you, or having
their call redirected to an assistant or any other extension you may
have defined.
Whenever a new voice message is left in your mailbox, you will be
automatically notified by an icon displayed on your extension. You
may also program the system to notify an external number as well.
Calling the integrated voice mail service then permits you to consult
each new voice message that was left, and then you may either
delete it or archive it, as you deem necessary. You may consult your
mailbox from your extension, from any other extension in the facility,
or from an external network.
You also have mailbox management options, such as recording a
personalised greeting, programming an external notification upon
reception of voice mail, or programming an assistant’s number, as
the case may dictate.
If you are part of (a) hunt group(s) (see the “Group Services” section),
you will also receive voice mail that may be left for the hunt group in
general when no one answers, if the group is congested or when it
is closed. These messages may also be consulted directly from your
individual mailbox.
Besides your individual mailbox, you may also be assigned to a
common mailbox for distribution purposes, which may also be
shared between different extensions in your facility.
This then allows calling parties, or even you, to leave a voice mes-
sage in this common mailbox that will then be distributed to all of
the members who share this mailbox.