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Voice Mail Services
MD Evolution – Dialog 4223 Professional
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This may consist of a fixed call forward on no-answer condition, on
busy condition, or a call forward on no-answer and busy conditions
that was defined by your system administrator. This is applied by
default whenever you do not define a variable call forward for your
calls. This is often the case when a facility uses as an integrated voice
mail service, which – by default – receives your calls encountering a
no-answer or busy condition.
You may also program the call forwarding to your mailbox yourself.
This variable call forward takes precedence over a possible fixed
call forwards.
It may also be managed on a case-by-case basis, for example
– processing an immediate call forward when you are away from the
office. It may also be pre-defined on your extension’s Call-Fwd key,
in which case, simply pressing that key would activate or deactivate
the variable call forward to your mailbox.
You may also use the call deflection service, directing calls to your
mailbox. “Call-by-call” refers to directing a call to your mailbox that
is presented to you, but that you would rather not answer.
The operating modes for these different services are identical to the
other call forwarding services – see the “Call Forwarding Services”
section.
FWD NO z Simply put, the recipient number for your call forward is the internal
access number for your facility’s integrated voice mail system.
= To identify the number to receive your call forward, no matter what
it is:
884 z Dial 884.
This is the usual access number for a system’s integrated voice
mail system. If you need more information, contact your system
administrator.
Note: It is advisable to save this number on one of your
extension’s line keys (see details to follow).
Greeting of Parties and Leaving of
Messages in Your Voice Mailbox
Once a call forward to your mailbox has been programmed, parties
directed to your mailbox will first receive a greeting message.
By default, the greeting message is: “Welcome in the called extension
mailbox”. In the case where the call forward is on busy condition, it
is preceded by the following system message: “The requested ex-
tension is busy”.