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Call Forwarding Services
MD Evolution – Dialog 4223 Professional
48
Call Forwarding Services
Your extension also offers you various call forwarding services that
enable you to direct incoming calls to another internal or external
destination, whenever you are absent and/or busy, travelling, or when
you simply would rather not be disturbed.
The following different types of services are available:
• Call forward on no-answer condition: Your calling parties will be
re-directed to the pre-defined call forward recipient, whenever
you do not answer their calls, typically after a 20-second delay.
• Call forward on busy condition: Your calling parties are immedi-
ately re-directed to the pre-defined call forward recipient whenever
your extension is busy.
• Call forward on no-answer and busy conditions: Your calling
parties are re-directed to the pre-defined call forward recipient
in both cases.
• Immediate call forward: All incoming calls are immediately re-
directed to the pre-defined call forward recipient. Typically, this
could be your secretary’s internal number, or your external
mobile phone number when you are travelling.
• “Do not disturb” call forward: Your extension is unavailable, and
no call forwarding services were activated. Your internal party’s
calls are immediately disconnected, and your “Do not disturb”
status is displayed on extensions that feature a display screen.
Calls from your external parties are immediately re-directed to
your facility’s attendants.
• Call forward on mini-message: Your extension is unavailable,
and no call forwarding services were activated. Your internal and
external parties receive an “Absent” message that you have pre-
recorded. See the “Message Services” section.
The number to which a call forward may be directed could be an
internal party’s individual extension, a hunt group, another user’s
personal group, or even the access number for an integrated voice
mail system that your facility may use. See the “Voice Mail Services”
section.