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MD Evolution – Dialog 4223 Professional
Voice Mail Services
Note: This is also true, of course, of all the other extensions
in your facility. Everyone then, has the liberty of leaving voice
mail in any available individual or common mailbox.
Types of Individual Mailboxes
Your individual mailbox may be managed according to one of the
following three operating modes:
• In answering mode: Your mailbox only plays an absence mes-
sage that you may manage yourself. Calling parties who are
directed to your mailbox hear your message, however they are
not able to leave a message for you.
• In recording mode: Your mailbox plays a greeting that you may
manage yourself. Then, calling parties who are directed to your
mailbox hear your message, and then may leave a voice mes-
sage for you that you may subsequently consult.
• In personal assistant mode: Your mailbox plays a greeting that
you may manage yourself. Then, calling parties who are directed
to your mailbox may either leave a voice message, or if they so
desire, be redirected to your assistant, to another extension you
previously designated, or to your facility’s attendants.
The selection of an operating mode for each mailbox is usually
overseen by your system administrator. The mode usually used is
the recording mode (which is assumed in the rest of this guide).
Call Forwarding to a Voice Mailbox
Forwarding calls to your individual mailbox may be effective
according to one of the following types of call forwards:
• Call forward on no-answer condition: Your calling parties will be
re-directed to your mailbox, whenever you do not answer, typically
after a 20-second delay.
• Call forward on busy condition: Your calling parties are immedi-
ately re-directed to your mailbox whenever your extension is busy.
• Call forward on no-answer and busy conditions: Your calling
parties are re-directed to your mailbox when there is no answer
and when your extension is busy.
• Immediate call forward: All calls are immediately re-directed to
your mailbox.