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Voice Mail Services
MD Evolution – Dialog 4223 Professional
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As with internal consultation, a system message prompts you to
enter your user password.
PASSWORD z Enter your user password.
By default, your user password is “1234”, however you may have
modified it. See also the “Programming Your Extension” section.
You are now connected to your mailbox’s consultation menu (see
details to follow).
Notes:
Interaction with the voice mail system or automated attendant
is carried out through the exchange of DTMF codes that you
may hear on your telephone. For an internal call, the transition
to DTMF end-to-end dialling is automatic. It is also the default
from an external analogue DTMF extension. From a GSM
mobile phone, transitioning to DTMF end-to-end dialling may
necessitate a specific operation, depending on the GSM
mobile phone involved.
The above method is also applicable for consulting your voice
mail from a third party set within your facility. Simply begin
by dialling the internal number – typically 885 – for the auto-
mated attendant.
An alternative solution for accessing your mailbox from out-
side your facility is dialling your DID number. If your extension
is successfully connected to the voice mail system, the rest
of the procedure is identical to that described.
Consulting Services and Managing
Your Voice Mail
Whether you consult your voice mail from your own extension, from
a third party set, or from an external network, once you are connected
to your mailbox’s consultation menu, the services offered to you for
processing your messages are always the same.
This also is true of the personalisation services for your mailbox,
accessed in the same manner (see details to follow).
Initially, your mailbox will indicate how many voice messages were
recorded, according to one of the following two system message
forms:
• “You have X new messages and Y old messages”.
• “You have no message. Please hang-up or dial * to customise
your mailbox”.