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Voice Mail Services
MD Evolution – Dialog 4223 Professional
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This is only applicable if your facility is equipped with an automated
attendant that enables the general directing of calls to be managed
in lieu of your facility’s attendants.
In this case, you may usually be contacted through this automated
attendant. This service is to prevent any calls from being presented
on your extension by the automated attendant. An internal or external
calling party trying to contact you through the automated attendant
is then automatically directed to your mailbox.
Once the personalisation of your mailbox is completed:
9 z Dial “9” to end personalisation.
You will then be returned to your mailbox consultation menu:
Notes:
Each time something new is programmed, the system will
provide confirmation. If a service is activated or deactivated,
the confirmation clearly states that “the service is activated”
or “the service is deactivated”, as the case may be.
In relation to your user password, it is very important that
you modify it, to ensure the confidentiality of your mailbox.
If you ever forget your password, you can request that it be
re-initialised, either by a system attendant, or by the system
administrator.
Hunt Group Common Mailbox
If you are part of a hunt group with the purpose of distributing calls,
a common mailbox may be associated with the group.
This common mailbox may then receive calls from parties request-
ing the group when their calls remain unanswered from the group
member allocated to each call, or when their calls encounter a
“congested” or “closed” hunt group status.
Callers may then leave a voice message that is, in this case, distrib-
uted and notified to each member of the hunt group, in usual fashion.
You may consult this voice message from your individual mailbox.
This is carried out in the same way as you would access a message
destined for you personally, with the same processing services
available. There is no distinction in your mailbox between individual
messages and group messages.