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3C. Entertainment: TV and Music 221
TV and Music
3. Can I access a clip wherever I am, as long as I have
my device?
As long as you are on the Nationwide Sprint
Network, you will have access to the audio and
video clips.
4. Are the videos that I’m viewing “live” videos?
It depends on the content provider. Some of the
channels available through Sprint TV stream live
content. Others provide media on demand with
video and audio clips that are refreshed throughout
the day, but that are not “live.”
5. After purchasing access to an Available Channel for a
monthly fee, do I receive any confirmation? That is,
how do I know it has been purchased?
The next time you access the channel, you bypass
the Preview/Purchase page and go directly to the
available content.
6. If I don’t subscribe to a data plan, will I still be able to
view the multimedia clips?
Yes. For service access charges, please consult
your Sprint service plan or visit
www.sprint.com.
7. What does it mean when the video pauses and I see
the word “loading” at the bottom of the screen?
This happens when the device is loading the data
necessary to play the clip. It typically occurs when
there is heavy traffic on the network.
8. How can I cancel service if I decide I don’t want it?
To cancel your Sprint TV service, visit
www.sprint.com and sign on to My Sprint with your
account number and password. From this page,
you have the ability to cancel the service or any
channels to which you subscribe.
9. If I put on my stereo headset and insert it into the
device’s headset jack, can I turn off the screen while I
am playing an audio (or video) clip without
interrupting the clip?
Yes. When you insert your stereo headset into the
device’s headset jack, the device automatically
goes into “headset mode,” allowing you to turn the
screen off and continue playing the clip.
Note: Sprint TV service does not work while roaming off of
the Nationwide Sprint Network or where service is
unavailable.