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COMMON QUESTIONS
234
11
CHAPTER
It takes a long time for a web page to load
If it is taking longer than usual to load web
pages, you may have traveled from an
EDGE service area to a GPRS service area.
Although GPRS data service is considered
a high-speed data service, it seems slow if
you are used to EDGE speed.
1 Press Phone and look for either of
the following icons in the title bar of the
Main tab to confirm that you have a data
connection:
.
2 Try opening a different web page to see
if the problem persists.
• If you can open a different web page,
it is likely that the original web site is
experiencing problems, and the
problem is not related to your Treo.
• If the problem persists on a different
web page, you may have a problem
with your connection to your wireless
service provider network.
3 To be sure there is not a problem with
your connection to your wireless
service provider network, press and
hold Power/End to turn off
your phone. Then press and hold the
same button to turn it back on again.
4 Try opening the web page again to see
if it loads faster.
An image or map is too small on
my screen
The web browser has two modes:
Optimized and Wide Page. Optimized
Mode resizes all images and page
elements to fit in a single column on the
smartphone screen. Switch to Wide Page
Mode to see the full-size image (see
Viewing a web page
).
You may also be able to save the image on
your smartphone or an expansion card and
then view the image later on your
computer.
A secure site refuses to permit a
transaction
Some websites don’t support certain
browsers for transactions. Please contact
the site’s webmaster to make sure the site
allows transactions using Blazer™ web
browser from your Treo.