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COMMON QUESTIONS
238
11
CHAPTER
4 If the problem persists, perform another
system reset.
5 If possible, synchronize your
smartphone with your computer to back
up your most recent info.
6 If you’re unable to perform the
preceding steps or the problem
persists, locate your Backup subfolder
on your computer and rename the
folder (for example, BackupOld).
Windows: C:\Program
Files\Palm\<device name>
Mac: Mac hard drive> : Applications :
Palm : Users : <device name>
NOTE Can’t find a Palm folder in Program
Files? Then look for a palmOne or
Handspring folder instead. For more info,
see I can’t find my user folder
.
7 Perform a hard reset (see Performing a
hard reset).
8 Sync to restore your info in Calendar,
Contacts, Tasks, Memos, and Pictures
& Videos.
9 If the problem is resolved, begin
reinstalling your third-party applications
one at a time by double-clicking a single
file in the original Backup subfolder that
you renamed, and sync after each
application you install.
10 If the problem recurs, delete the last
application you installed and report the
problem to its developer.
I can’t exit a game or third-party
application
Press Option + Applications to
return to Applications View.
Getting more help
Contact the author or vendor of the
third-party software if you require further
assistance.
Error messages
Your Treo 680 is designed to minimize
interruptions when a system error occurs.
If your smartphone encounters a system
error, it automatically resets itself and
resumes functioning as normal. If possible,
it even turns the phone back on if it was on
before the error occurred.