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Receive only the first section of long email messages, 87
Receive only the first section of long email messages, 87
The number of new or unread messages is different than I expect
The number of new or unread messages includes saved messages and filed messages.
If you have set your BlackBerry smartphone to hide filed messages and you receive a new message in an email folder other
than your inbox in the email application on your computer, your smartphone files the message.
Related information
View filed messages, 75
Hide messages from the Messages application, 84
Hide filed email from the message inbox, 86
Attachments
How to: Attachments
About files and attachments
You can view and download attachments and store them on your BlackBerry smartphone or a media card. If your email
account uses a BlackBerry Enterprise Server that supports accessing files on your organization's network, you can preview files
from your organization's network and save the files to your smartphone or attach them directly to email messages without
downloading them. You can use the Files application to view a list of all the files that are saved on your smartphone. You can
also rename, move, and delete files on your organization's network from your smartphone.
To change attachments or files that you download, you can use third-party editing applications, such as Documents To Go, that
are designed for use on BlackBerry smartphones.
Related information
Search for a file that is saved on your smartphone, 124
Search for a file that is saved on your organization's network, 124
Open and save an attachment
To perform this task, your email account must be associated with the BlackBerry Internet Service or a BlackBerry Enterprise
Server that supports this feature. For more information, contact your wireless service provider or administrator.
1. In a message, meeting invitation, or calendar entry, press the key.
2. Click an attachment.
3. Click Documents To Go or Basic Viewer.
4. If you receive a notification that the file is large, do one of the following:
• Click Continue to open the document.
• Click Cancel to return to the email message.
User Guide
Messages
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