Filter
Top Products
• Close a tab that you don't need.
• Close other applications that don't need to be open.
Related information
Close an app so that it is not running in the background, 223
Open, close, or switch between tabs, 160
I receive a prompt to switch networks when I stream a song or video
If you receive a prompt to switch networks, you can't stream songs or videos with the Internet connection that you are using. If
you switch networks, extra fees might apply. For more information, contact your wireless service provider or administrator.
To stop receiving this prompt, in the browser, press the key > Options. In the General section, below Prompt Before,
clear the Switching to Carrier Network for Streaming Media checkbox.
Related information
Receive a prompt before you close the browser or stream media from the Internet, 166
I cannot play a song or video on a web page
Your BlackBerry smartphone might not support the size or file format of the song or video file.
Related information
Play a media file on a webpage, 162
No browser is available on my smartphone
Depending on your wireless service plan, this feature might not be supported.
Verify that your BlackBerry® smartphone is connected to the wireless network.
Related information
Visit a webpage or search the Internet, 160
User Guide
Browser
171