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Downgrade or return to the previous version of the BlackBerry Device
Software over the wireless network
Depending on the options that your wireless service provider or administrator sets, you might not be able to perform this task.
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Software Updates.
• If you recently updated your BlackBerry Device Software, to return to the previous software version, press the
key > View Result > Downgrade.
• To downgrade to an earlier software version, scroll to a software version that the icon appears beside. Click
Perform Downgrade. Follow the instructions on the screen.
Delete the previous version of the BlackBerry Device Software
Depending on the options that your wireless service provider or administrator sets, you might not be able to perform this task.
If you recently updated your BlackBerry Device Software over the wireless network, the previous version of your software
might be temporarily stored on your BlackBerry smartphone. To increase the amount of application storage on your
smartphone, you can delete the previous version.
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Software Updates.
3. Press the key > View Result.
4. Press the key > Delete Downgrade Data.
Related information
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Hide or show an optional BlackBerry Device Software update
Depending on the options that your wireless service provider or administrator sets, you might not be able to perform this task.
If a BlackBerry Device Software update is optional, you can hide the update on the Software Updates screen and hide the
Software Update icon. Mandatory updates can't be hidden.
1. On the home screen or in a folder, click the Options icon.
2. Click Device > Software Updates.
• To hide an optional update, highlight a software version. Press the key > Hide.
• To show all hidden updates, press the key > Show All.
Related information
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User Guide
BlackBerry Device Software
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