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Store files on a media card instead of your smartphone. On the home screen, click the Camera icon or the Media icon
> Video Camera icon. Press the key > Options. In the
Storage section, change the Store Pictures or Store Videos
field.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
Related information
Copy, move, rename, or delete a file, 126
Receive only the first section of long email messages, 87
Change the size of pictures that you take, 145
View the amount of available storage space on your smartphone, 265
Set how long your smartphone stores messages, 76
Stop storing messages sent from your computer on your smartphone, 86
Stop storing messages sent from your smartphone on your computer, 87
Change how long your smartphone stores calendar entries, 178
Keep an application running in the background and switch to another application, 223
The application storage on my smartphone is low, 268
Troubleshooting: Storage space and media cards
My smartphone doesn't recognize my media card
Try the following actions:
• Verify that your media card is inserted in your BlackBerry smartphone correctly. For more information about inserting a
media card into your smartphone, see the printed documentation that came with your smartphone.
• In your media card options, verify that media card support is turned on.
• In your media card options, if there's a message to format your media card, disconnect your smartphone from your
computer. Format your media card.
CAUTION: Formatting your media card will delete all the files from it.
The application storage on my smartphone is low
When the application storage available on your BlackBerry smartphone is low, your smartphone displays a dialog box that lists
applications and languages that you don't use frequently. You can delete applications and languages in this list.
Try the following actions:
• Verify that you have deleted old email messages or text messages, especially messages with attachments.
• Verify that you have deleted contacts that are already in your organization's contact list.
User Guide
Storage space and media cards
268