Filter
Top Products
Repair files stored on your media card or on your smartphone
CAUTION: If you run the repair feature on your BlackBerry smartphone, your smartphone might delete files that have errors
from your media card or on your smartphone.
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Storage.
3. Press the key > Repair.
4. Complete the instructions on the screen.
If your media card is still not repaired after you run the repair feature, you might want to try formatting it.
Related information
My smartphone doesn't recognize my media card, 268
Format your media card or built-in media storage
Depending on your BlackBerry smartphone model, you might not be able to format your smartphone's built-in media storage.
CAUTION: If you format your media card or built-in media storage, all of the data that's saved to your media card or built-in
media storage is deleted. Research In Motion recommends that you regularly create and save a backup file on your computer,
especially before you update any software. Maintaining a current backup file on your computer might allow you to recover
smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Storage.
3. Press the key > Format.
4. Complete the instructions on the screen.
About compression
Compression is designed to reduce the size of your BlackBerry smartphone data while maintaining the integrity of that data.
When compression is turned on, your smartphone can compress your data, including messages, contacts, calendar entries,
tasks, and memos. You should keep compression turned on.
If both compression and encryption are turned on, your smartphone compresses smartphone data before encrypting it.
About file encryption
File encryption is designed to protect files that you store on your BlackBerry smartphone and on a media card that can be
inserted in your smartphone. You can encrypt the files on your smartphone and on your media card using an encryption key
that your smartphone generates, your smartphone password, or both.
If you encrypt the files using an encryption key that your smartphone generates, you can only access the files on your media
card when the media card is inserted in your smartphone. If you encrypt the files using your smartphone password, you can
access the files on your media card in any smartphone that you insert your media card into, as long as you know the password
for the smartphone.
User Guide
Storage space and media cards
266