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Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
1. From your computer, visit www.blackberry.com/update.
2. Click Check for Updates.
3. Connect your BlackBerry smartphone to your computer.
4. Complete the instructions on the screen.
Related information
About backing up and restoring smartphone data, 172
My smartphone doesn't have enough available storage space to update the BlackBerry Device Software, 231
Update the BlackBerry Device Software using the BlackBerry Desktop
Software
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
Connect your BlackBerry smartphone to your computer and open the BlackBerry Desktop Software. For more information, see
the Help in the BlackBerry Desktop Software.
Related information
About backing up and restoring smartphone data, 172
My smartphone doesn't have enough available storage space to update the BlackBerry Device Software, 231
Update the BlackBerry Device Software over the wireless network
You can use your BlackBerry smartphone when you download the BlackBerry Device Software but not while you install the
software. During the installation process, your smartphone might reset or display a white screen. If encryption is turned on,
you might need to type your password at various times during the installation process.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
1. On the home screen, click the icon. If you don't have the icon, on the home screen or in a folder, click the
Options icon. Click Device > Software Updates.
2. Complete the instructions on the screen.
Related information
About backing up and restoring smartphone data, 172
I can't update the BlackBerry Device Software over the wireless network, 231
My smartphone doesn't have enough available storage space to update the BlackBerry Device Software, 231
User Guide
BlackBerry Device Software
229