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• To encrypt files using an encryption key and your smartphone password, change the Mode field to Device Password &
Device Key.
5.
Press the key > Save.
To stop encrypting data and files on your smartphone, in the Device Memory section, clear the Encrypt checkbox. To stop
encrypting files on your media card, in the
Media Card section, clear the Encrypt checkbox.
Set encryption strength
If encryption of data that is stored on your BlackBerry smartphone is turned on, you can set the strength of the encryption that
your smartphone uses to protect data that you receive when your smartphone is locked with a password.
1. On the home screen or in a folder, click the Options icon.
2. Click Security > Encryption.
3. Change the Strength field.
4.
Press the key > Save.
Use a certificate to encrypt the encryption keys on your smartphone
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more
information, contact your administrator.
If you have encryption for data that is stored on your BlackBerry smartphone turned on and your smart card reader supports
this feature, you might be able to use a certificate from the smart card to encrypt the encryption keys on your smartphone.
1. On the Home screen or in a folder, click the Options icon.
2. Click Security > Encryption.
3. Select the Two-factor Protection checkbox.
4.
Press the key > Save.
About encryption keys
If your BlackBerry smartphone is associated with an email account that uses a BlackBerry Enterprise Server or BlackBerry
Desktop Redirector, your smartphone is designed to use an encryption key to protect data as it travels between the BlackBerry
Enterprise Server or BlackBerry Desktop Redirector and your smartphone.
You should generate a new encryption key every 2 weeks.
Generate an encryption key
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more
information, contact your administrator.
If you can't send or receive work email messages, regenerating an encryption key might help resolve the issue.
1. On the home screen or in a folder, click the Options icon.
2. Click Security > Security Status Information.
3. Highlight a service.
User Guide
Security
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