Filter
Top Products
168 3C. Entertainment: TV and Music
TV FAQs
1. Will I know if I’m receiving an incoming call while I’m
viewing or listening to a media clip?
Yes. All incoming calls will stop the Sprint TV app
and provide you with the option to either
Accept, or
Reject. The channel program will start from
beginning after rejecting or ending the call. All
interruptions (new message / Voicemail / Alarm /
Calendar notifications) do not stop the Sprint TV
app. The Sprint TV application will start from
beginning after returning back from the
notifications.
2. How long are the clips? Will I know the estimated
time it will take to play the clip prior to accessing it?
Once you have selected a channel, you will see a
listing of the available clips, with each clip’s length
displayed after the clip’s title. In general, a clip’s
duration will depend on the story or content being
provided, and can be fairly short or as long as a
few minutes.
3. Can I access a clip wherever I am, as long as I have
my phone?
As long as you are on the Nationwide Sprint
Network, you will have access to the audio and
video clips.
4. Are the videos that I’m viewing “live” videos?
It depends on the content provider. Some of the
channels available through Sprint TV stream live
content. Others provide media on demand with
video and audio clips that are refreshed throughout
the day, but that are not “live.”
5. After purchasing access to an Available Channel for a
monthly fee, do I receive any confirmation? That is,
how do I know it has been purchased?
The next time you access the channel, you bypass
the Preview/Purchase page and go directly to the
available content.
6. If I don’t subscribe to a data plan, will I still be able to
view the multimedia clips?
Yes. For service access charges, please consult
your Sprint service plan or visit
www.sprint.com.
Note: Sprint TV service does not work while roaming off of
the Nationwide Sprint Network or where service is
unavailable.