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62 2C. Settings
TTY Use With Sprint Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities, to communicate by telephone.
Your device is compatible with select TTY devices.
Please check with the manufacturer of your TTY device
to ensure that it is compatible with digital cell phones.
Your phone and TTY device will connect via a special
cable that plugs into your device's headset jack. If this
cable was not provided with your TTY device, contact
your TTY device manufacturer to purchase the
connector cable.
To turn TTY Mode on or off:
1. Press > > Settings > Call settings > TTY
mode.
2. Tap TTY Off to turn TTY mode off.
– or –
Tap any of the following to enable the feature:
Ⅲ TTY Full, TTY HCO, or TTY VCO.
To access the state Telecommunications Relay Service
(TRS) for assistance with TTY calls:
ᮣ Dial to reach an operator.
For additional information about Sprint Relay Services
and TTY compatibility, call Sprint Relay Customer
Service at
800-676-3777 or visit www.sprintrelay.com.
Note: In TTY Mode, your device will display the TTY access
icon.
When enabled, TTY mode may impair the audio quality
of non-TTY devices connected to the headset jack.
WARNING: 911 Emergency Calling
Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS),
analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted
when received by public safety answering points
(PSAPs), rendering some communications
unintelligible. The problem encountered appears
related to software used by PSAPs. This matter
has been brought to the attention of the FCC,
and the wireless industry and the PSAP
community are currently working to resolve this.