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236 Using Your Treo 700w Smartphone
CHAPTER 10 Troubleshooting
The Camera preview image looks strange
Some third-party applications overwrite your smartphone’s color
settings with their own 8-bit color settings. This can affect the Camera
Preview Mode. Delete third-party applications one by one until the
preview image improves.
Third-party applications
Sometimes, third-party applications can cause conflicts on your
smartphone. Third-party applications that modify wireless features may
affect your smartphone’s performance and may require extra
troubleshooting. Use caution when installing the following types of
applications:
• Ringtone managers
• Caller ID applications
• Instant messaging
• Applications that modify when your phone or data connections turn
on or off and how your phone behaves
If you recently installed an application and your smartphone seems to
be stuck, try the following:
1. Perform a soft reset (see “Performing a soft reset” on page 213).
2. Make sure the third-party application is compatible with the
Windows Mobile version 5.0.2. operating system on your
smartphone.
3. Delete the most recently installed application from your
smartphone (see “Removing applications” on page 160).
Tip
Remember that not
all third-party
applications were
written with the Treo
700w smartphone
keyboard and 5-way
navigator in mind.
You may encounter
strange behavior or
errors in these
applications if you use
the keyboard and
5-way navigator.