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Managing Phone Calls
While a call is in progress, you can use menu commands for common tasks. Some of
these commands are available only when multiple calls are in progress or during a
conference call.
Use menu commands during a call
• Select Menu and then one of the commands described in the following table.
* If you have two active calls and you end one call, and then you attempt to Swap to another call, you will
disconnect the active call.
Use call management commands that are not on the menu
The following table describes other tasks that you can perform while on a call.
Switch between phone lines
• On the Home screen, press and hold # to switch between phone lines. This feature
is available if your phone supports 2 phone lines.
Note: If you are not provisioned for a second line and you set your line to line 2, you
will not be able to make or receive calls.
To Select this menu command
End the active call End
Put the active call on hold Hold
Activate the call on hold Unhold
Switch between 2 calls Swap*
Create a contact card for the caller Save to Contacts
Join together all existing calls, if you have
subscribed to this service
Conference
Break one call out of a conference and make it
active while the rest of the conference is on hold
Private
Turn the microphone off for the active call so the
other party cannot hear you, but you can still
hear the other party
Select Mute.
Turn the microphone back on for the active call
so the other party can hear you
Select Unmute.
To Do this
Put the current call on hold and answer an
incoming call
Select Accept.
Send the incoming call to voice mail Select Reject.
End the active call Press e.
Turn the microphone off for the active call so the
other party cannot hear you, but you can still hear
the other party
Select Mute.
Turn the microphone back on for the active call
so the other party can hear you
Select Unmute.