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Voice Mail
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• Pause or continue the current message — press 2.
• Fast forward — press 3.
• Fast forward to end of message — press 33.
• Play the date and time stamp — press 55.
These options are available while a message is playing or after it has played:
• Forward the message to another subscriber — press 6.
• Delete the message — press 7.
• Reply to a message — press 8.
• Save the message — press 9.
• Skip to the next message — press #.
Messages that are not saved or deleted remain in your mail box as new messages. All
messages are automatically deleted after 30 days.
To retrieve deleted messages, press * 3. This option only applies to the current
voice mail session. If you end the call, the messages will be permanently deleted.
Important: After exiting the voice mail session, you cannot recover deleted
messages.
Changing Your Password
1 From the main voice mail menu, press 4 to access personal options.
2 Press 4 to access personal preferences.
3 Press 1 to modify password.
4 Enter your new password. It must be 4 to 7 digits long.
Note: It is important that you choose a number that is easy for you to remember, but
hard for someone else to guess. Passwords using all the same digits, for
example 4,4,4,4 or a sequential series of digits, 1,2,3,4, will not be accepted.
5 Press ** to return to the main menu.
Note: If you forget your password, contact Sprint Customer Care.
Recording Your Name
When you send, reply to, or copy a message, your name response precedes the
message. To record or re-record your name at any time:
1 From the main voice mail menu, press 4 to access personal options.
2 Press 4 to access personal preferences.
3 Press 3 to access the record your name option.
4 Press 2 to record your name.
5 Press ** to return to the main menu.