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150 Chapter 11 : Troubleshooting
2 If the screen does not respond to taps at all, press and hold power
and slide the ringer switch three times to restart your phone. Please
be patient while your phone starts up.
Applications are running slower than usual
1 Press Center to display Card view.
2 Scroll through the cards and note how many applications you have
running.
3 Close any application you are not using by throwing its card off the top
of the screen.
If the problem persists, try restarting your phone (see Restart your phone).
My gestures in the gesture area aren’t working
• Make sure you are doing the gesture in the correct area. The gesture area
extends horizontally all the way across your phone, but it extends
vertically only from the bottom of the screen to the middle of the Center
button. If you are making gestures below the Center button, move your
finger up.
* Gesture area
• Some gestures begin in the gesture area and end in the touchscreen, and
vice versa. Crossing the border between the two areas with your finger is
crucial to making the gesture successfully.
• If you cannot make the back gesture, check to see if you have the next/
previous app gestures turned on (see Turn advanced gestures on/off). If so,
you need to make a short swipe left for the back gesture, and a full swipe
right or left for the next or previous open app.
• Likewise, you can’t use the next/previous app gestures unless you turn
them on (see Turn advanced gestures on/off).
• You can see animations of many gestures: Open Help and tap Clips.
Or go to palm.com/support to watch the animations on your desktop
computer. Also, see Use gestures: tap, swipe, drag, flick, pinch.
There are small icons in the lower-right corner of the screen
Those icons represent notifications that you have not opened or dismissed.
For most types of notifications, if you do not tap a notification after a few
seconds, it becomes an icon in the lower-right portion of the screen. If you
see one or more icons, tap anywhere on the bottom of the screen to display
your notifications.
TIP Be sure that any third-party applications you install are compatible with
the Palm
®
webOS™ platform. Applications written for earlier Palm
smartphones are not compatible with your Pre phone. If you can try a free
version of the software before purchasing it, you can test it first to make sure it
works properly.