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158 Chapter 11 : Troubleshooting
and read the actual web address in the address bar. Then enter the
actual address in your phone’s browser.
An image or map is too small on my screen
Do either of the following:
• To switch to landscape mode to see more of the image, turn the phone on
its side.
• To zoom in on the image, pinch out or double-tap the screen.
A secure site refuses to permit a transaction
Some websites don’t support certain browsers for transactions. Contact the
site’s webmaster to make sure the site allows transactions using your
phone’s web browser.
Calendar and Contacts
I haven’t entered any contacts or calendar events on my phone,
but when I open those apps, I see entries
The entries you see displayed in Calendar or Contacts have been
downloaded to your phone from one of your online accounts such as
Google or Microsoft Exchange ActiveSync. Anytime you are in Email,
Calendar, or Contacts, you can set up a relationship to wirelessly sync data
with one of these accounts. And after you enter the account settings in just
one of these apps, any information you have online is automatically
downloaded to all three—so if you set up a Gmail account in Email but also
have a Google calendar, your phone’s calendar automatically displays events
entered in your Google calendar.
You can remove an online account from an application so that that app no
longer syncs with that account (see Stop synchronization of Contacts with
an online account, Stop synchronization of Calendar with an online account,
or Delete an email account).
My personal and work contact and calendar information is
getting merged into a single view—I’d rather keep them
separate
The Palm
®
Synergy™ feature on your phone displays information from
several sources in a single view, so you can access your info quickly, without
having to remember where you stored it.
For example, suppose you have a Google account for personal email,
contacts, and calendar events, and an Exchange account for your corporate
email, contacts, and events. The Email, Contacts, and Calendar applications
on your Pre phone all provide a kind of view in which you can see
information from both of those accounts in one place—but though the
information is brought into one view, the sources of that information are
kept separate.
What’s more, the linked contact feature in Contacts lets you see all your
information for a person in a single view—even if that information comes
from multiple sources.
For information on displaying a single calendar view only in Calendar, see
Change the Calendar display. For information on unlinking contacts, see
Unlink a contact.
I started entering a contact’s name in universal search, but I’m
not seeing the person in the results
• You need to enter at least two letters in universal search before contact
matches are returned.
• If the contact is a linked contact, universal search searches on the primary
profile only. Scroll through the contact match results to make sure that
universal search did not return a different match for your contact from the