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Troubleshooting
5-1
Troubleshooting
5
Procedures
If you have a problem with your MDW 9030P Pocketphone, you may be able to solve it by
following the procedures included in this chapter. If you cannot resolve the problem, call
for customer support as described on the inside front cover of this book.
The problems in this chapter are organized as follows:
■
Installation
■
Handset
■
Battery
■
Voice Quality
■
Range
■
Battery Charger
Installation ProblemsInstallation Problems
Installation ProblemsInstallation Problems
Installation Problems
Symptom
Possible Causes
Possible Solutions
1. Verify that all expansion cables
are installed in the correct IN
and OUT jacks.
2. Ensure that all expansion
cables are fully inserted into
their jacks.
3. Power down, then repower the
control carrier.
4. Power down, then repower the
expansion carriers in order, from
left to right.
One or more Out of
Sync
LEDs are lit,
radio module PASS
LEDs are not lit, or
both.
A telephone line cord was
disconnected and recon-
nected without powering
down and repowering the
carrier(s).
Carriers were not powered in
the correct order.
Expansion cable is installed
in the wrong IN or OUT jack,
or is not fully inserted into the
correct jack.