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5-12 Troubleshooting
Range Problems (continued)Range Problems (continued)
Range Problems (continued)Range Problems (continued)
Range Problems (continued)
Symptom Possible Causes
Possible Solutions
Move the handset closer to the radio
module.
Handset is out of range of
its matching radio module.
No ring on an incoming
call, and RANGE appears
in handset display.
While you are talking and
walking, the handset
beeps and RANGE
flashes in the handset
display.
Handset antenna is not
fully extended.
Fully extend the handset antenna.
You are approaching an
out-of-range condition.
Move back towards the handset’s
matching radio module until the
display stops showing RANGE.
While talking and
walking, the handset
beeps and RANGE
flashes in the handset
display. You keep
walking away from the
handset’s matching radio
module, the display
goes blank, and your call
appears to be discon-
nected.
You are out of range of the
radio module. YOUR CALL
HAS NOT BEEN DISCON-
NECTED. IT HAS BEEN
PLACED ON HOLD.
Move back towards the radio
module. Press O, then proceed
as you would for any call placed on
Hold.
After placing a call on
Hold, you walk away
from the handset’s
matching radio module.
Your handset beeps, the
handset display flashes
RANGE, and your call
appears to be discon-
nected.
You are out of range of the
radio module. YOUR CALL
HAS NOT BEEN DISCON-
NECTED. IT IS STILL ON
HOLD.
Move back towards the radio
module. Press O, then proceed
as you would for any call placed on
Hold.