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For information about media file extensions and codecs for your device, visit www.blackberry.com/docs/smartphones and
click Smartphones > BlackBerry Smartphones > Supported Media.
Troubleshooting: Pictures
I can't save a media file
Your BlackBerry device or media card might not have enough available storage space to store media files.
Try the following actions:
• If you're trying to save a media file to your device, delete old data or messages from your device.
• If you're trying to save a media file on your media card, delete old media files from your media card.
• In the Camera app, change the video or the picture's aspect ratio to a smaller size. Large videos and pictures use more
storage space than smaller videos and pictures.
Music
You can use the Music app on your BlackBerry device to play and organize your music, and create playlists.
User Guide Media
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