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you are allowed to download and use at work. If your work space is protected with a password, you must unlock your work
space to reveal the details about your work data.
You can access both personal data and work data from certain places, such as Search.
Lock your work space
If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you can lock
your work space and continue to access personal files, personal apps, and personal data in the personal space on your
device.
1.
If you don't have a work space password, to create one, on the home screen, swipe down from the top of the
screen. Tap Settings > BlackBerry Balance > Set Password. Type a password.
2. On the home screen, swipe down from the top of the screen.
• To immediately lock your work space, tap .
• To automatically lock your work space after a set amount of time, tap Settings > BlackBerry Balance > Lock
Work Space After.
Take care to remember your work space password. If you forget your password, contact your administrator to have it reset.
If you exceed the number of allowed attempts to enter your work space password, your work space and all of its contents
are deleted.
Change your work space password
1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > BlackBerry Balance > Change Password.
3. To unlock your work space and BlackBerry device using the same password, set the Use as my device password
switch to On.
Take care to remember your work space password. If you forget your password, contact your administrator to have it reset.
If you exceed the number of allowed attempts to enter your work space password, your work space and all of its contents
are deleted.
Delete your work space
If you no longer want to associate your device with your organization's network, you can remove only your work space. The
apps and files stored in your personal space are left intact.
CAUTION
: Deleting the work space will permanently erase all of the content and files stored within it, such as work files,
messages, pictures, and videos. To add a work account back to your device, you will need to contact your adminstrator.
1. On the home screen, swipe down from the top of the screen.
User Guide Productivity and work
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