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There is a problem with the battery, and the battery might
need to be replaced. Only use a battery that is approved by
BlackBerry for your device model.
To replace the battery, contact your service provider.
The battery isn't connected. For assistance, contact your
service provider.
Check your battery power level
1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > About.
3. In the Category drop-down list, tap Hardware.
4. To view the percentage of remaining battery power, see the Battery section.
Monitor the battery life, memory usage, CPU usage,
and storage space on your device
You can check how much battery time and power you have remaining, how much device memory is being used, and how
much storage space is available. You can also monitor which apps and services are using the most battery power, device
memory, storage space, or CPU resources, and you can close or delete some apps to help save battery power or improve
the device performance.
1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > App Manager > Device Monitor.
3. To monitor different types of device statistics, at the top of the screen, tap Battery, CPU, Memory, or Storage.
Tip
: On the Battery and CPU screens, you can view device and usage statistics from different time frames. To change the
time frame for the statistics on the Battery or CPU screens, at the top of the screen, tap Device Monitor. Tap a time frame.
View battery and usage stats for a specific app or service
1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > App Manager > Device Monitor.
3. Tap an app or service.
User Guide Settings
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