Filter
Top Products
Bookmark a favorite webpage,215
Add a signature to an email account,80
Where do I find customer support?
Get support for your BlackBerry smartphone by clicking one of the links below.
Visit blackberry.com/support for self-help resources such as manuals and knowledge base
articles. Watch videos to learn how to set up or use features on your device. Find answers
or post your own question on community forums. Share tips and solutions on social
networks and BlackBerry blogs.
Visit blackberry.com/contact for information about who to call for warranty information,
billing, repairs, or technical support.
Device Switch
Using your BlackBerry device, you can switch from one device to another and transfer your contacts, calendar entries,
pictures, videos, notes, memos, and more.
Before you switch devices
For information about how to switch to a BlackBerry device from an older BlackBerry device or a third-party device, visit
www.blackberry.com/deviceswitch.
Learn what transfer options are available to you
The types of data transferred depends on the transfer method you use and the type of smartphone you're transferring data
from. Data transferred might include some settings, phone history, pictures, music, browser bookmarks, and so on. For a
list of the type of data that is transferred, visit
www.blackberry.com/deviceswitch.
• Switching from BlackBerry Device Software 5.0 or later? On a computer, you can use BlackBerry Link to switch devices.
• Switching from BlackBerry 7.0 or BlackBerry 7.1? You can use a media card on your device to switch devices.
• Switching from a BlackBerry device that has BlackBerry Protect installed? You can use BlackBerry Protect to transfer
supported data, such as contacts, from your current device's backup file to your new device.
• Switching from an iPhone or Android device? You can download the device switch app from BlackBerry World.
Tip: If you're switching from a BlackBerry device, to see what version of software you're currently running, on the home
screen of your old device, do one of the following:
• Click Options > About.
User Guide Setup and basics
29