Filter
Top Products
Format your media card
You can format your media card to help resolve an issue with the media card. When you format your media card, all of your
media card data is deleted.
1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > Storage and Access.
3. Tap Format Media Card.
Wipe data from your media card
To help protect your privacy, you can permanently delete all of your media card data. Depending on the amount of data,
this process might take some time.
1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > Storage and Access.
3. Tap Erase Media Card.
To use the media card again, you must format it.
Turn on encryption
1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > Security and Privacy > Encryption.
3. Do any of the following:
• Set the Device Encryption switch to On.
• Set the Media Card Encryption switch to On.
CAUTION
: Try to decrypt or back up your encrypted media card files before a security wipe, which is designed to delete
your BlackBerry device data including the encryption key. You can't access encrypted media card files without this
encryption key.
Check how much storage space is free
You can view the amount of used and free storage space available on your BlackBerry device and your media card. You can
also see a breakdown of what types of files are taking up space.
1. On the home screen, swipe down from the top of the screen.
User Guide Settings
169