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2.
Tap Settings > BlackBerry Balance > Delete.
Does my device have BlackBerry Balance?
BlackBerry Balance is available only to BlackBerry devices associated with a BlackBerry Enterprise Server.
To confirm if your device uses BlackBerry Balance, do one of the following:
• On the home screen, swipe down from the top of the screen. If you see Switch to Work or Switch to Personal,
BlackBerry Balance is installed.
• On the home screen, swipe down from the top of the screen. Tap Settings > About. In the Category drop-down list,
scroll and look for Work Space. If you don't see that, or you see Work Space Only, your device isn't set up to use
BlackBerry Balance.
How do I set up BlackBerry Balance?
Your administrator must set up BlackBerry Balance and associate your work account with BlackBerry Enterprise Service
10. After your admin sets up BlackBerry Balance, a work space is automatically added to your BlackBerry device and you
are prompted to finish the activation.
For more information about the BlackBerry Enterprise Service, visit blackberry.com/business.html and
docs.blackberry.com.
What content is in my work space and my personal
space?
If your administrator turns on BlackBerry Balance technology, the device data, apps, and network access are separated so
that you have a work space and a personal space on your BlackBerry device.
Work apps that are open appear with a icon on the home screen.
Depending on the rules set by your administrator, some apps and features might be available in your work space, personal
space, or both. The table below describes the default behavior for most apps.
Description
Apps
These apps and features are available only in your work
space and display work data.
• BlackBerry World for Work
These apps and features are available only in your personal
space and display personal data.
• BBM
• BlackBerry Protect
• BlackBerry Story Maker
User Guide Productivity and work
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