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FAQ
CATEGORY
SUB-CATEGORY QUESTION ANSWER
Google
Service
Google Account
Is it possible to filter
emails?
No, email filtering is not supported via
the phone.
Phone
Function
YouTube™
Is it possible to play
YouTube videos?
Yes, YouTube videos are supported but
may have to be viewed through the
YouTube application (instead of the
Chrome application).
Phone
Function
Email
What happens when I
access another
application while
writing an email?
Your email is automatically saved as a
draft when you access another
application. It is still displayed when
you return to Email, until you close the
Email application. When you open the
Email application again, from your
Inbox, tap the Menu Key
(in the
Front Touch Keys bar), then Folders >
Drafts to access it.
Phone
Function
Ringtone
Is there a file size
limitation for when I
want to use an .MP3
file as a ringtone?
There is no file size limitation.
Phone
Function
Navigation
Is it possible to install
another navigation
application on my
phone?
Any application that is available on Play
Store and is compatible with the
hardware can be installed and used.
Phone
Function
Synchronization
Is it possible to
synchronize my
contacts from all of
my email accounts?
Only Gmail and MS Exchange server
(Company Email Server) contacts can
be synchronized.
Phone
Function
Wait and Pause
Why don't my phone
numbers with Wait
and Pause work?
If you transferred a contact with the
Wait and Pause functions saved into
the number, you will need to re-save
each number to use these features.
To re-save numbers with Wait and
Pause
1. From the Home screen, tap the
Phone Key
in the Quick Keys bar.
2. Dial the number, then tap the Menu
Key
(in the Front Touch Keys
bar).
3. Tap Add 2-sec pause or Add wait,
enter the remaining numbers, then
tap Save to Contacts to save the
number for the Contact.