Filter
Top Products
226
FAQ
CATEGORY
SUB-CATEGORY QUESTION ANSWER
Phone
Function
Wi-Fi and 4G
When Wi-Fi and 4G
are both available,
which service will my
phone use?
When using data, your phone may
default to the Wi-Fi connection (if Wi-Fi
connectivity on your phone is set to
On). However, there will be no
notification when your phone switches
from one to the other.
To know which data connection is
being used, use the 4G
or Wi-Fi icon
in the Status Bar at the top of your
screen.
Phone
Function
Home screen
Is it possible to
remove an application
from the Home
screen?
Yes. Just touch and hold the icon until
the Remove bar appears at the top of
the screen. Then, without lifting your
finger, drag the icon to the Remove
bar, then lift your finger.
Phone
Function
Application
I downloaded an
application and it
causes a lot of errors.
How do I remove it?
1. From the Home screen, tap the
Menu Key
(in the Front Touch
Keys bar).
2. Tap Settings > Application manager.
3. Tap the application > Uninstall.
Phone
Function
Ringtones
Can I use music files
for my ringtones?
Yes. After saving a music file as a
ringtone, you can use it anywhere you
can set ringtones as an alert.
Touch and hold a song in a library list. In
the Context menu that opens, tap Set
music as.
Phone
Function
Alarm
Will my alarm be
audible or will it go off
if the phone is turned
off?
No, this is not supported.
Phone
Function
Alarm
If my Ringer Volume
is set to Off or
Vibrate, will I hear my
alarm?
Your alarm is programmed to be audible
even in these scenarios.