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4 Section 1A. Setting Up Service
Activating Your Device
ⅷ If you purchased your smart device at a Sprint Store, your device should be activated and ready to use.
ⅷ If you received your device in the mail and it is for a new Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation, make a phone call.
ⅷ If you received your device in the mail and you are activating a new phone for an existing number on your account, you
will need to contact Sprint Customer Service to activate your new device. There are two activation options:
Ⅲ From your computer’s Web browser, go to www.sprint.com/activate and complete the onscreen
instructions to activate your device.
— or —
Ⅲ Dial 1-888-211-4727 from another phone to contact Sprint Customer Service to complete the phone
activation.
When you have finished, make a phone call to confirm your activation.
Making Your First Call
1. Press the Talk key to display the Phone screen.
2. Tap the keys on the Phone keypad to enter the phone number.
3. Press the
Talk key again to place the call.
For more information about using your device to make and receive phone calls, see “Using Phone Features”
on page 26.
Tip
Do not press the End key while your device is being activated. Pressing the End key cancels the activation
process.
Note
If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-888-211-4727 from any
other phone.
Talk Key