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126 Section 2J. Managing Your Device
Resetting Your Device
Soft Reset
Occasionally, you may need to reset your device. A soft (or normal) reset of your device clears all active
program memory and shuts down all active programs. This can be useful when your device is running
slower than normal, or a program is not performing properly. A soft reset is also necessary after the
installation of some programs. If a soft reset is performed when programs are running, unsaved work will be
lost.
To perform a soft reset:
1. Pull out the stylus.
2. Use the stylus to press the
Reset button located at the bottom of the device. Your device restarts and
displays the Home screen.
Hard Reset
You can also perform a hard reset (also known as a full reset). A hard reset should only be performed if a
normal reset does not solve a system problem. After a hard reset, the device is restored to its default
settings—the way it was when you first purchased it and turned it on. Any programs you installed, data you
entered, and settings you customized on your device will be lost. Only Windows Mobile software and other
preinstalled programs will remain.
To perform a hard reset:
1. With the device turned off, press and hold the
Volume Down and Enter keys first, and then press and hold
the
Power key until you see the following message on the screen:
2. Release the
Volume Down, Enter, and Power keys, and then press the Volume Up key to perform the hard
reset, or press any other button to cancel the reset.
Warning
Your device will be set back to factory default settings. Make sure that any additional installed programs
and/or user data have been backed up before you perform a hard reset.
Important
If Encrypt files when placed on a storage card is enabled, back up all files from the microSD card before
using Clear Storage, hard reset, or updating the ROM system software. Otherwise you will no longer be
able to access the encrypted files on the microSD card. Use ActiveSync or Windows Mobile Device Center
to transfer files between your microSD card and computer. After the procedure, copy those files back to
the microSD card.
Reset button
This operation will delete
all your personal data,
and reset all settings
to manufacturer default.
Press VolUp to restore
manufacturer default, or
press other keys to cancel.