Filter
Top Products
170 Section 3B. Internet
Working With Company Email
Your device gives you instant access to your company email and lets you manage your messages easier.
Direct Push, Fetch Mail, Remote email search, and email flags are just some of the tools you can use to
manage your emails. This section shows you how to use these tools to manage your email.
Automatic Synchronization Using Direct Push
Direct Push technology (push email feature) enables you to receive new email messages on your device as
soon as they arrive in your Inbox on the Exchange Server. Items such as contacts, calendar, and tasks are also
immediately updated onto your device when these items have been changed or new entries have been added
on the Exchange Server. To make Direct Push work, you need to have a Wi-Fi or data connection on your
device.
You need to perform a full synchronization between your device and the Exchange Server first before Direct
Push can be enabled.
You can turn on Direct Push in the Comm Manager or ActiveSync.
To turn on Direct Push in Comm Manager:
1. To open the Comm Manager, slide to the
Settings tab on the TouchFLO 3D Home screen and then touch
Communications.
2. On the Comm Manager screen, touch
Microsoft Direct Push.
To turn on Direct Push in ActiveSync:
1. Tap
Start > Programs > ActiveSync and then tap Menu > Schedule.
2. Select
As items arrive in the Peak times and Off-peak times boxes.
Scheduled Synchronization
If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook email and
information.
1. In ActiveSync on your device, tap
Menu > Schedule.
2. Select a shorter time interval in the Peak times box for you to be able to receive emails more frequently.
(Peak times usually refer to your working hours when email volume is high).
3. Select a longer interval in the
Off-peak times box.
Note
Some messaging features depend on the Microsoft Exchange Server version used in your company. Check with
your network administrator for the availability of these features.
Requirement
The Direct Push feature works for your device only if your company is using Microsoft Exchange Server
2003 Service Pack 2 (SP2) with Exchange ActiveSync or higher version
.
Note
When Direct Push is off, you need to manually retrieve your emails.
Tip
To set the days and hours that make up your peak and off-peak times, tap the peak times link at the bottom of
the screen.