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Section 1A. Setting Up Service 7
Setting Up Service
Getting Help
Managing Your Account
Online: www.sprint.com
You can go online to:
ⅷ Access your account information.
ⅷ Check your minutes used (depending on your Sprint service plan).
ⅷ View and pay your bill.
ⅷ Enroll in Sprint online billing and automatic payment.
ⅷ Purchase accessories.
ⅷ Shop for the latest Sprint devices.
ⅷ View available Sprint service plans and options.
ⅷ Learn more about data services and other great products like Sprint Picture Mail, games, ringers, screen
savers, and more.
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
ⅷ From the Phone screen, dial and then press the Ta lk key.
ⅷ Sign on to your account at www.sprint.com.
ⅷ Call us toll-free at 1-888-211-4727 (Consumer customers) or 1-888-788-4727 (Business customers).
ⅷ Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.
Automated Billing Information
For your convenience, your device gives you access to billing information on your Sprint account. This
information includes balance due, payment received, invoicing cycle, and the number of minutes used since
your last invoicing cycle.
To access automated billing information:
ᮣ From the Phone screen, dial and then press the Tal k key.
Sprint 411
You have access to a variety of services and information through Sprint 411, including residential, business,
and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant,
shopping, and major local event information. There is a per-call charge and you will be billed for airtime.
To call Sprint 411:
ᮣ From the Phone screen, dial and then press the Ta lk key.
Note
This service may not be available in all Affiliate areas.