Filter
Top Products
NDA-24305 CHAPTER 5
Page 125
Revision 1.0
OFF-HOOK QUEUING-PRI
O-28 OFF-HOOK QUEUING-PRI
1. General Description
This service allows a station user encountering busy ISDN trunk to remain off-hook and automatically enter a
first-in, first-out queue. As soon as an outgoing ISDN trunk becomes available, the switch connects the next call
to this trunk.
2. Operating Procedure
To operate:
1. When no trunks are available, the call automatically enters an available queue.
2. The caller receives Service Set Tone.
3. When a trunk becomes available, the dialed number is automatically sent forward.
4. If the caller goes on-hook while in queue, the assigned queue is cleared.
3. Programming
STEP 1: ASYD - System Data 2, Index 4, bit 1: Automatic Setting of OG Trunk Queuing
0/1 = Not required/Required.
STEP 2: ARTD - Assign the following data for the Queuing route and the dummy route CDN9 (TQ) = 1
STEP 3: ASFC - Allow a service restriction as follows.
SFI21 (Off-Hook Queuing) = 1