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204 :: Trouble installing the desktop software?
Trouble installing the desktop
software?
If you are having trouble installing the desktop software, you may have the wrong
version of the software or some of your computer’s resources may be unavailable.
Follow these steps to retry the installation.
1. Make sure your computer profile includes administrator rights to install software.
In large organizations, these are usually granted by the system administrator.
2. Restart your computer.
3. Quit any active applications, including virus scanners and Internet security
applications.
4. Make sure you’re installing the version of the software that came with your
smartphone on the Software Installation CD. Other versions may not work with this
smartphone.
5. Insert the Software Installation CD to restart the installation.
The Software Installation
CD installs the software
that lets you synchronize
with Palm Desktop
software or Microsoft
Outlook for Windows. If you
want to synchronize with a
different personal
information manager (PIM),
you must install a third-
party solution. Contact the
PIM’s author or vendor to
learn if software is available
for your smartphone.
Always use the same
language for your
smartphone, your operating
system, and your desktop
software. Otherwise, you
may lose information or
have difficulty with
synchronization. Support is
not provided for
mismatched language
setups.