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Resetting your smartphone :: 205
Resetting your smartphone
Performing a soft reset
A soft reset is similar to restarting a computer. If your smartphone is not responding or
you have trouble synchronizing with your computer, a soft reset may help.
1. Press the Battery Door Release button and slide the battery door downward
to remove it from your smartphone.
2. Use the stylus tip to gently press the reset button on the back of your smartphone.
Performing a system reset
A system reset, also called a safe or warm reset, tells your smartphone to stop what
it’s doing and start over again without loading any system extras. If your smartphone
loops or freezes during a soft reset, a system reset may help. Performing a system
reset allows you to get out of an endless loop in order to uninstall a third-party
application causing the looping.
If you need to perform a
system reset and disable
conflicting applications,
always end the process
with a soft reset. This
returns your Treo to normal
operation.