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Auto Sync is not working
If Auto Sync is occurring and you turn your phone off or the connection to your email
service provider is disconnected, the Auto Sync fails.
I have problems sending email
If you are able to receive email messages but cannot send them, try these steps,
in turn:
• Make sure your email provider allows you to access email on a wireless phone.
Several providers, like Hotmail, do not offer this option at all; other providers require
an upgrade to access email on a wireless phone.
• Turn on ESMTP. Many services require authenticated access, or ESMTP, to use
their SMTP servers. See the User Guide for the VersaMail Application for details.
• Contact your email provider to find out the name of the outgoing mail server to use.
Many ISPs, such as cable companies, require that you have an Internet connection
to their network to send email through their servers. In this case, you can almost
always receive email from these accounts, but if you want to send email, you must
send it through another server.
I have problems synchronizing messages on my smartphone with
messages on my computer
Make sure you have chosen the same settings for the account on both your
smartphone and your computer. For example, if the account is set up on your
smartphone to use the POP protocol, check the HotSync Manager on your computer
to make sure that POP is selected as the protocol for that account.