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Synchronization :: 215
Synchronization
Synchronization lets you back up your smartphone’s information onto your computer. If
you ever need to perform a hard reset or otherwise erase all your information on your
smartphone, you can synchronize your smartphone with your computer to restore the
info. To make sure you always have an up-to-date backup of your info; synchronize
frequently.
Before you attempt to synchronize, make sure you’ve installed the desktop
synchronization software from the Software Installation CD.
Palm Desktop does not respond to a synchronization attempt
1. Make sure that the USB sync cable is securely connected to the USB port on your
computer and on the bottom of your smartphone (see “Setting up your computer”
on page 21).
2. Make sure that HotSync
®
Manager is running:
• Windows: Right-click the HotSync Manager icon in the taskbar in the
lower-right corner of your computer screen, and make sure that Local USB is
checked. If you don’t see the HotSync Manager icon, click Start, select
Programs, select palmOne, and then select HotSync Manager.
• Mac: Find the Palm folder on your Mac hard drive. Double-click the HotSync
Manager icon in the Palm folder. In the Connection Settings panel, set the
Local Setup Port to palmOne USB.
Every device needs a
unique name. Never
synchronize more than one
device to the same
username on your
computer.