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COMMON QUESTIONS
EMAIL
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11
CHAPTER
• Check the documentation that came
with your device or the manufacturer’s
website for information specific to
your device.
Email
For troubleshooting info on the VersaMail
®
application, see the User Guide for the
VersaMail
®
Application at
http://go.palm.com/treo755p/
.
Messaging
I can’t send or receive text messages
• Make sure your phone is turned on (see
Turning your phone on and off
).
• Contact your wireless service provider
to verify that your plan includes text
messaging services, that these services
have been correctly activated, and that
they are available at your location. Your
wireless service provider should be able
to tell you if messaging services have
been experiencing transmission delays.
Delays can occur also between the time
that a message is sent and the time it is
received.
• Verify with the recipient that the
receiving device can handle text
messages.
• If a text message arrives but does not
display an alert, perform a soft reset
(see Performing a soft reset
).
Web
I can’t tell if data services are available
When your phone is on, icons appear in the
title bar in the Phone application’s
Main
View to indicate whether data services are
available and whether a data connection is
active. See What are all those icons?
for
descriptions of the icons that indicate that
data services are available.
TIP
If your phone is on and you do not see any
of the data icons, data services are not
available in your current location.