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92 Managing your Phone
4.6 Restarting Your Phone
Restart your phone when a program is not performing properly or the phone is not
responding to any keypresses.
To restart the phone
1. Remove the battery.
2. Wait 3 seconds, then reinsert the battery and turn on your phone.
WARNING! Any unsaved work will be lost if you restart the phone while a program is
running.
4.7 Resetting Your Phone
Resetting your phone will remove all the data from its memory and restore the
phone back to the factory default settings.
WARNING! All your data will be deleted, it is recommended that you back up your data
first before resetting your phone.
To reset your phone
1. Select Start > Device Management > Clear Storage.
2. Follow the on-screen instructions to reset the phone.
The phone will restart after it has been reset.
Note If Encrypt files placed on storage cards is or was enabled before, then back up all
files from the storage card before using Clear Storage, hard reset, or updating the
ROM system software. Otherwise you will no longer be able to access the encrypted
files on the storage card. Use ActiveSync® or Windows Mobile® Device Center to
transfer files between your storage card and computer. After the procedure, copy your
files back to the storage card.