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troubleshooting
connected. Next, scan for and save the available radio
stations.
If you still cannot use the FM radio after performing these
steps, try accessing the station with another radio receiver. If
you can hear the station with another receiver, your phone
might require service. Contact a Samsung Service Centre.
Error messages appear when opening music files
Some music files might not play on your Samsung phone for
a variety of reasons. If you receive error messages when
opening music files on your phone, try the following:
• Free some memory by transferring files to a PC or
deleting files from your phone.
• Ensure that the music file is not Digital Rights
Management (DRM)-protected. If the file is DRM
protected, ensure that you have the appropriate license
or key to play the file.
• Ensure that your phone supports the file type.
Another Bluetooth device is not located
• Ensure that the Bluetooth wireless feature is activated on
your phone.
• Ensure that the Bluetooth wireless feature is activated on
the device that you wish to connect to, if necessary.
• Ensure that your phone and the other Bluetooth device
are within the maximum Bluetooth range (10 metres).
• If the tips above do not solve the problem, contact a
Samsung Service Centre.
A connection is not established when you connect the
phone to a PC
• Ensure that the PC data cable you are using is
compatible with your phone.
• Ensure that you have the proper drivers installed and
updated on your PC.