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warranty information
What is Not Covered? This Limited Warranty is conditioned
upon proper use of Product by Purchaser. This Limited
Warranty does not cover: (a) defects or damage resulting
from accident, misuse, abuse, neglect, unusual physical,
electrical or electromechanical stress, or modification of any
part of Product, including antenna, or cosmetic damage; (b)
equipment that has the serial number removed or made
illegible; (c) any plastic surfaces or other externally exposed
parts that are scratched or damaged due to normal use; (d)
malfunctions resulting from the use of Product in conjunction
with accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG; (e)
defects or damage from improper testing, operation,
maintenance, installation, or adjustment; (f) installation,
maintenance, and service of Product; or (g) Product used or
purchased outside Canada.
This Limited Warranty covers batteries only if battery
capacity falls below 80% of rated capacity or the battery
leaks, and this Limited Warranty does not cover any battery
if: (i) the battery has been charged by a battery charger not
specified or approved by SAMSUNG for charging the
battery; (ii) any of the seals on the battery are broken or
show evidence of tampering; or (iii) the battery has been
used in equipment other than the SAMSUNG phone for
which it is specified.
What are SAMSUNG's Obligations? During the applicable
warranty period, SAMSUNG will repair or replace, at
SAMSUNG's sole option, without charge to Purchaser, any
defective component part of Product. To obtain service
under this Limited Warranty, Purchaser must return Product
to an authorized phone service facility in an adequate
container for shipping, accompanied by Purchaser's sales
receipt or comparable substitute proof of sale showing the
date of purchase, the serial number of Product and the
sellers' name and address. To obtain assistance on where to