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4 1A. Setting Up Service
ⅷ If you received your device in the mail and you are
activating a new device for an existing number on your
account, you will need to go online to activate your
new device.
Ⅲ From your computer’s Web browser, go to
www.sprint.com/activate and complete the
onscreen instructions to activate your device.
When you have finished, make a device call to
confirm your activation. If your device is still not
activated or you do not have access to the Internet,
contact Sprint Customer Service at
1-888-211-4727
for assistance.
Setting Up Your Voicemail
Your device automatically transfers all unanswered
calls to your voicemail, even if your device is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your device is activated.
Always use a passcode to protect against unauthorized
access.
1. From standby mode, touch and hold .
2. Follow the system prompts to:
Ⅲ Create your passcode.
Ⅲ Record your name announcement.
Ⅲ Record your greeting.
For more information about using your Visual
Voicemail, see “Visual Voicemail” on page 114.
Tip: Do not press while the device is being activated.
Pressing cancels the activation process.
Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing
1-888-211-4727 from any
other phone.
Note: Voicemail Passcode
Sprint strongly recommends that you create a
passcode when setting up your voicemail to protect
against unauthorized access. Without a passcode,
anyone who has access to your device is able to
access your voicemail messages.
SPH-M900.book Page 4 Thursday, October 29, 2009 3:51 PM