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1. In the Phone app, swipe down from the top of the screen.
2.
Tap > Voicemail.
3. Type your voicemail access number and password.
After you have set up your voicemail, you can call your voice mail service from the Calls screen in the Phone app.
Using a visual voicemail service
Listen to a visual voicemail message
1. In the BlackBerry Hub or Phone app, tap a voicemail message.
2.
Tap .
Forward a visual voicemail message
1. In the BlackBerry Hub or Phone app, touch and hold a voicemail message.
2.
Tap .
Save a visual voicemail message
Your service provider's voicemail system might automatically delete messages after a certain period of time. If you don't
want a message to get automatically deleted, you can save it to your device.
1. In the BlackBerry Hub, or the Phone app, touch and hold a voicemail message.
2. Tap Save.
Change your visual voicemail greeting
Your voicemail greeting is the outgoing message that a caller hears before leaving a voicemail message. Depending on your
wireless service provider, this feature might not be supported.
1. In the Phone app, swipe down from the top of the screen.
2.
Tap .
3.
Tap > Change Voicemail Greeting.
4. In the Greeting drop-down list, do one of the following:
• To play your phone number as your voicemail greeting, tap Phone Number.
• To play your name as your voicemail greeting, tap Name.
• To record a custom voicemail greeting, tap Personal Message.
User Guide Phone and voice
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