Filter
Top Products
190
Section 14: Warranty Information
STANDARD LIMITED WARRANTY
What is Covered and For How Long? SAMSUNG Electronics
Canada Inc. ("SAMSUNG") warrants to the original purchaser
("Purchaser") that SAMSUNG's phones and accessories
("Products") are free from defects in material and workmanship
under normal use and service for the period commencing upon the
date of purchase and continuing for the following specified period
of time after that date:
•
Phone 1 Year
•
Batteries 1 Year
•
Leather Case 90 Days
•
Holster 90 Days
•
Other Phone Accessories 1 Year
What is Not Covered? This Limited Warranty is conditioned upon
proper use of Product by Purchaser. This Limited Warranty does
not cover: (a) defects or damage resulting from accident, misuse,
abuse, neglect, unusual physical, electrical or electromechanical
stress, or modification of any part of Product, including antenna, or
cosmetic damage; (b) equipment that has the serial number
removed or made illegible; (c) any plastic surfaces or other
externally exposed parts that are scratched or damaged due to
normal use; (d) malfunctions resulting from the use of Product in
conjunction with accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG; (e) defects or
damage from improper testing, operation, maintenance,
installation, or adjustment; (f) installation, maintenance, and
service of Product; or (g) Product used or purchased outside
Canada. This Limited Warranty covers batteries only if battery
capacity falls below 80% of rated capacity or the battery leaks, and
this Limited Warranty does not cover any battery if: (i) the battery
has been charged by a battery charger not specified or approved
by SAMSUNG for charging the battery; (ii) any of the seals on the
battery are broken or show evidence of tampering; or (iii) the
battery has been used in equipment other than the SAMSUNG
phone for which it is specified.
What are SAMSUNG's Obligations? During the applicable
warranty period, SAMSUNG will repair or replace, at SAMSUNG's
sole option, without charge to Purchaser, any defective component
part of Product. To obtain service under this Limited Warranty,
Purchaser must return Product to an authorized phone service
facility in an adequate container for shipping, accompanied by
Purchaser's sales receipt or comparable substitute proof of sale
showing the date of purchase, the serial number of Product and
the sellers' name and address. To obtain assistance on where to
deliver the Product, call Samsung Customer Care at 1-800-